Shipping Policy

Thank you for choosing Zauray! We’re committed to ensuring that your order reaches you promptly and in perfect condition. Please review our shipping policy below for details on processing times, shipping rates, and more.

Processing Time

Orders are typically processed within 1-2 business days.

Orders placed on weekends or holidays will be processed on the following business day.

Shipping Rates & Delivery Times

Standard Shipping: 3-5 business days

Express Shipping: 1-3 business days

Shipping rates are calculated at checkout based on your location and selected shipping method.

Order Tracking

Once your order has shipped, you will receive a tracking number via call to monitor your shipment’s progress.

Shipping Delays

While we strive for timely delivery, factors such as weather, carrier issues, or customs may impact delivery times. We appreciate your understanding and patience.

Damaged or Lost Packages

If your package arrives damaged, please contact us within 7 days at 
03011194881. We will replace damaged items free of charge.

In case of lost shipments, please reach out to us so we can assist in tracking or replacing your order.

Contact Us
For any questions or concerns regarding shipping, please contact us at 03011194881.We're here to help!

We appreciate your trust in Zauray and look forward to delivering nutritious and delicious products right to your door.